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The owners want to make sure the restaurants have a good image so they put attractive guests in easy-to-see places. One owner visits regularly to check on his beauty policy. If he saw a non-attractive person at a good table, he tells the staff: There are good - looking people you put them here; there are bad looking people, you put them there. Furthermore staff could not give a table to customers who made phone bookings, just in case they were not beautiful. Staff decided where to seat them after
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