Globalement, le concessionnaire est

Globalement, le concessionnaire est appelé à synthétiser toutes les actions (suite aux audits, contrôles qualités, enquêtes de satisfaction et analyse des réclamations) qu’il sera amené à réaliser dans le cadre d’un Plan d’Actions Global (PAG). Le suivi du PAG est effectué semestriellement par les équipes concernées de l’ONDA.

Results (English) 1:

Overall, the dealer is called to synthesize all actions (following audits, quality control, satisfaction surveys and analyzes claims) that it will have to carry out as part of a Global Action Plan (PAG). The PAG is monitored semi-annually by the teams of the ONDA.

Results (English) 2:

Overall, the dealer is required to synthesize all the shares (following audits, quality checks, satisfaction surveys and analysis of claims) he will have to perform as part of a Global Action Plan (GAP). Monitoring the semi PAG is done by the teams of ONDA.

Results (English) 3:

overall, the licensee is to synthesize all the actions (following the audits, controls quality, satisfaction surveys and analysis of claims), they will be carried out within the framework of a global plan of action (cpa). the monitoring is carried out every six months by the cap teams onda.